In light of the news that Molina is leaving the marketplace for 2018, many providers are re-evaluating their relationships with the insurer. It has come to our attention that several providers and clinics that have accepted Molina Marketplace insurance for 2017 are no longer willing to accept the coverage, even though benefits are extended through the end of 2017. Here's some simple steps you can take to ensure your office visits are covered.
1-Check with your provider BEFORE your appointment. Even if they have accepted Molina in the past, verify with your provider when you make the appointment that they will accept and bill your insurance. Cross reference your provider with the list of your insurance plan's approved providers.
2-Check with your provider when you check in for your appointment. Verify with the front desk that the doctor or clinic is still taking Molina Marketplace. Many clinics now offer online access to bills and let you check on the status of claims. Ask your provider to help you get set up with this option to save you time.
3-Follow up AFTER your appointment to make sure the provider has billed your insurance company. Log in to the providers account if it's available and view your bill. Take a few minutes to log onto your My Molina site as well and check to see that your doctor's claims have been submitted.
If you have any questions, feel free to contact one of our health insurance experts. Their guidance doesn't cost a thing and can save you from costly medical expenses in the future. Call us at 801-609-8699 or book an appointment today.