Bilingual Receptionist

Job Summary:We’re looking for a friendly, organized, and bilingual Receptionist to join our established health insurance agency in Payson, Utah. This is a non-sales, hourly position focused on customer service and administrative support. The ideal candidate is comfortable working both in-office and from home, and can reliably come into the office 2–3 days per week.

This role is perfect for someone who enjoys helping people, is detail-oriented, and can manage multiple tasks in a professional and supportive environment. You'll be the first point of contact for clients, answering calls, responding to messages, and helping with basic service tasks—no sales or cold calling involved.

What We Offer:

• Hourly pay

• Hybrid schedule (2–3 days in-office in Payson, rest remote)

• Work 4 days a week, get paid for 5 (for 6 months of the year!)

• Supportive team and positive work environment

• Established agency with over 15 years of service in Utah County

• Training and tools provided, including user-friendly proprietary software

Responsibilities:

• Answer incoming calls and greet clients professionally

• Assist clients with basic questions, appointment scheduling, and follow-ups

• Manage incoming emails and voicemails

• Keep digital records organized and up to date

• Support agents and staff with general office tasks

Qualifications:

• Bilingual in English and Spanish (required)

• Strong communication and customer service skills

• Detail-oriented and organized

• Comfortable using Google Suite, phone systems, and learning new tools

• Reliable transportation to our Payson office 2–3 times per week

• Prior receptionist or office support experience is a plus, but not required

If you’re looking for a meaningful role in a friendly, flexible workplace where you can grow, we’d love to hear from you!

Visit utahavenue.com/apply-now for consideration.